Information Systems Outsourcing Enduring Themes, Global Challenges, and Process Opportunities /
The notion of outsourcing – making arrangements with an external entity for the provision of goods or services to supplement or replace internal efforts – has been around for centuries. The outsourcing of information systems (IS) is however a much newer concept but one which has been growing dramati...
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| Other Authors / Creators: | Hirschheim, Rudy. editor. Heinzl, Armin. editor. Dibbern, Jens. editor. |
|---|---|
| Other Corporate Authors / Creators: | SpringerLink (Online service) |
| Format: | Electronic eBook |
| Language: | English |
| Edition: | 3rd ed. 2009. |
| Imprint: | Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2009. |
| Subjects: | |
| Online Access: | Available in Springer Business and Economics eBooks 2009 English/International. |
Table of Contents:
- Overview
- Outsourcing in a Global Economy: Traditional Information Technology Outsourcing, Offshore Outsourcing, and Business Process Outsourcing
- Traditional IT Outsourcing
- Promoting Trust and Relationship Commitment through Service Level Agreements in IT Outsourcing Relationship
- Exploring the Role of Initial Trust, Initial Distrust, and Trust through Knowledge Sharing in IT Outsourcing: From a Service Receiver's Perspective
- Building and Integrating Core IT Capabilities in Alignment with the Business: Lessons from the Commonwealth Bank 1997–2007
- Information Technology Workforce Skills: The Software and IT Services Provider Perspective
- Is There an “Information Technology Outsourcing Paradox”?
- A Story of IT Outsourcing from Early Experience to Maturity
- Strategic Dependence on the IT Resource and Outsourcing: A Test of the Strategic Control Model
- The Effects of Outsourcing Announcements on Market Values of Swiss Firms: An Event Study
- Firm Strategic Profile and IT Outsourcing
- In Context Outsourcing: Between Solution Making and Context Making
- Reaching Across Organizational Boundaries for New Ideas: Innovation from IT Outsourcing Vendors
- IT Offshoring
- Offshoring and Outsourcing in the PC Industry: A Historical Perspective
- The State of IS Research on Offshoring
- Transactive Memory and the Transfer of Knowledge between Onsite and Offshore IT Outsourcing Teams
- Global Sourcing in a Developing Country Context: Organizing IS Resources to Develop Local Knowledge
- Pulling Offshore and Staying Onshore: A Framework for Analysis of Offshoring Dynamics
- Turnover Intentions of Indian IS Professionals
- Relocating Routines: The Role of Improvisation in Offshore Implementation of Software Processes
- A US Client's Learning from Outsourcing IT Work Offshore
- The Impact of Cultural Differences in Offshore Outsourcing: Case Study Results from German–Indian Application Development Projects
- Determinants of Service Quality in Offshore Software Development Outsourcing
- Business Process Outsourcing
- The Impact of Process Standardization on Business Process Outsourcing Success
- Offshore Business Process Outsourcing to India: Two Australian SME Case Studies
- From Professional Dominance to Market Mechanisms: Deinstitutionalization in the Organizational Field of Health Care.