Business Process Blueprinting A Method for Customer-Oriented Business Process Modeling /
Though customer orientation is recommended in Business Process Management, current modeling methods still have a strong focus on the company’s processes. To ensure a long-lasting requirement of a firm’s service, one should consider the customer activities in order to offer an added value that effect...
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| Author / Creator: | |
|---|---|
| Other Corporate Authors / Creators: | SpringerLink (Online service) |
| Format: | Electronic eBook |
| Language: | English |
| Edition: | 1st ed. 2014. |
| Imprint: | Wiesbaden : Springer Fachmedien Wiesbaden : Imprint: Springer Gabler, 2014. |
| Subjects: | |
| Online Access: | Available in Springer Business and Economics eBooks 2014 English/International. |