Performance Measurement with the Balanced Scorecard A Practical Approach to Implementation within SMEs /

Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically...

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Bibliographic Details
Authors / Creators: Biazzo, Stefano. (Author, http://id.loc.gov/vocabulary/relators/aut), Garengo, Patrizia. (http://id.loc.gov/vocabulary/relators/aut)
Other Authors / Creators:Garengo, Patrizia. author.
Other Corporate Authors / Creators:SpringerLink (Online service)
Format: Electronic eBook
Language:English
Edition:1st ed. 2012.
Imprint: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2012.
Series:SpringerBriefs in Business,
Subjects:
Online Access:Available in Springer Business and Economics eBooks 2012 English/International.