India.
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Author / Creator: | |
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Other Authors / Creators: | Gesteland, Mary C. |
Format: | eBook Electronic |
Language: | English |
Edition: | 1st ed. |
Imprint: | Frederiksberg : Samfundslitteratur, 2010. |
Subjects: | |
Local Note: | Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2022. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries. |
Online Access: | Click to View |
Table of Contents:
- Front Cover
- Title Page
- Colophon
- Table of Contents
- Foreword
- Richard
- Mary
- Acknowledgements
- Part One: Communicating, Negotiating and Managing in India
- Chapter One: The Business Culture of India
- Business Culture: A Definition
- National Business Cultures
- Nordic Examples
- Tendencies versus Stereotypes
- Definition of the "West"
- Cultural Differences and Similarities
- Chapter Two: Polychronic and Monochronic Time
- Climate and Time Behavior
- Wilting in Jaipur
- Comparing Polychronic and Monochronic Time Behavior
- Lack of Punctuality
- Meeting Behavior
- Case 2‑1: Waiting in Bangalore
- Late Deliveries, Missed Deadlines
- Case 2‑2: The Reluctant Messenger
- Case 2‑3: The Outsourcing Contract
- Surviving Polychronic Time Behavior
- Time Behavior Is Changing … Slowly
- Chapter Three: Relationship Focus and Deal Focus
- Case 3‑1: Collecting Past Due Accounts
- Case 3‑2: Cutting Red Tape in India
- Case 3‑3: Negotiating with Indian Government Officials
- The Importance of Relationships
- Case 3‑4: Using Your Contacts
- Maintaining Your Relationships
- Chapter Four: Hierarchical and Egalitarian Business Behavior
- The North-South Cultural Divide in Europe
- Characteristics of Hierarchical Business Cultures
- Characteristics of Egalitarian Business Cultures
- Formality: Forms of Address
- UK Foreign Minister Insults Indian Counterparts
- Formality: Dress Code
- Case 4‑1: Negotiating in South Asia
- Meeting the Prime Minister
- Egalitarian Managers in Hierarchical Cultures
- Case 4‑2: Danish Manager in India I
- Expatriate Preparation Training
- Learn the Local Language?
- Invasion of the Rats
- The Trailing Spouse
- The Cages of Bombay (Mumbai)
- Caste Issues
- Case 4‑3: Danish Manager in India II
- Gender Issues in a Hierarchical Society
- Case 4‑4: Gender Issues.
- Chapter Five: Communication Direct Westerners Encounter Indirect Indians
- "When Does 'Yes' Mean Yes?"
- Case 5‑1: Communicating in India: "Yes or No?"
- So When Does a "Yes" in India Really Mean Yes?
- Written Communication
- Nonverbal Communication
- "Danish Humor Is a Problem"
- Chapter Six: Intercultural Leadership Challenges in India
- Improving Staff Retention
- Recruiting Staff in the Old Days
- Communication Issues
- Criticizing or Correcting Indian Counterparts
- Tool Kit for Issues Resolution
- Case 6‑1: The Performance Evaluation
- Improving Teamwork
- Building a Shared Culture
- North-South Divide in India
- Leveraging the Similarities
- Summary for Westerners: Indian Expectations and Assumptions about Communicating, Negotiating and Managing
- Polychronic Time Behavior
- Relationship Orientation
- Hierarchies, Status and Caste
- Verbal Communication
- Protocol and Etiquette
- Indian Business Protocol and Social Etiquette for Westerners: Three Quizzes
- Etiquette in India I: Health versus Etiquette
- Etiquette in India II: Dealing with Beggars
- Etiquette in India III: Inviting Indians to Dinner
- Part Two: Your Life In India
- Introduction
- Chapter One: How To Prepare Yourself
- Taking a Pet
- Chapter Two: The First Weeks
- Learning the Language
- Housing
- The Housing Contract
- Chapter Three: Moving Into Your New Home
- Domestic Help
- Finding the Right Help
- Dealing with Your Domestic Help
- Chapter Four: Settling Your Children
- Water
- Schools
- Discipline
- Finding a Doctor or Dentist
- Chapter Five: Culture Shock
- How to Adjust
- Learn the Local Language
- Make New Friends
- Chapter Six: Parties and Etiquette
- New Delhi
- Chennai (Madras)
- Mumbai (Bombay)
- The Job of Giving a Party
- Social Etiquette
- Chapter Seven: Caste.
- Chapter Eight: Body Language and Communication
- Physical Contact
- The Left Hand
- Feet
- Body Space
- Verbal and Non Verbal Communication
- Chapter Nine: Beggars and Traveling
- Travel
- In Cities
- Taxis
- Three-Wheelers
- Bicycle Rickshaws
- Subways
- Motorbikes
- Traveling Between Cities
- By Train
- By Motorbike
- By Airplane
- By Car
- Road Etiquette
- Chapter Ten: The Diversity Of India
- Dress
- Perceptions
- Last Word
- Addendum: Background Information
- Population
- Languages
- Weather
- Historical Summary
- Aryan Influence
- Islamic Influence
- Government And Economy
- The Economy
- Religions
- Hinduism
- Jainism
- Buddhism
- Islam
- Sikhism
- Christianity
- Zoroastrianism
- Holidays &
- Festivals
- January
- February - March
- March - April
- April - May
- May - June
- June - July
- July - August
- August - September
- September - October
- October - November
- November - December
- Rear Cover.