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Bibliographic Details
Author / Creator: Gesteland, Richard R.
Other Authors / Creators:Gesteland, Mary C.
Format: eBook Electronic
Language:English
Edition:1st ed.
Imprint: Frederiksberg : Samfundslitteratur, 2010.
Subjects:
Local Note:Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2022. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Online Access:Click to View
Table of Contents:
  • Front Cover
  • Title Page
  • Colophon
  • Table of Contents
  • Foreword
  • Richard
  • Mary
  • Acknowledgements
  • Part One: Communicating, Negotiating and Managing in India
  • Chapter One: The Business Culture of India
  • Business Culture: A Definition
  • National Business Cultures
  • Nordic Examples
  • Tendencies versus Stereotypes
  • Definition of the "West"
  • Cultural Differences and Similarities
  • Chapter Two: Polychronic and Monochronic Time
  • Climate and Time Behavior
  • Wilting in Jaipur
  • Comparing Polychronic and Monochronic Time Behavior
  • Lack of Punctuality
  • Meeting Behavior
  • Case 2‑1: Waiting in Bangalore
  • Late Deliveries, Missed Deadlines
  • Case 2‑2: The Reluctant Messenger
  • Case 2‑3: The Outsourcing Contract
  • Surviving Polychronic Time Behavior
  • Time Behavior Is Changing … Slowly
  • Chapter Three: Relationship Focus and Deal Focus
  • Case 3‑1: Collecting Past Due Accounts
  • Case 3‑2: Cutting Red Tape in India
  • Case 3‑3: Negotiating with Indian Government Officials
  • The Importance of Relationships
  • Case 3‑4: Using Your Contacts
  • Maintaining Your Relationships
  • Chapter Four: Hierarchical and Egalitarian Business Behavior
  • The North-South Cultural Divide in Europe
  • Characteristics of Hierarchical Business Cultures
  • Characteristics of Egalitarian Business Cultures
  • Formality: Forms of Address
  • UK Foreign Minister Insults Indian Counterparts
  • Formality: Dress Code
  • Case 4‑1: Negotiating in South Asia
  • Meeting the Prime Minister
  • Egalitarian Managers in Hierarchical Cultures
  • Case 4‑2: Danish Manager in India I
  • Expatriate Preparation Training
  • Learn the Local Language?
  • Invasion of the Rats
  • The Trailing Spouse
  • The Cages of Bombay (Mumbai)
  • Caste Issues
  • Case 4‑3: Danish Manager in India II
  • Gender Issues in a Hierarchical Society
  • Case 4‑4: Gender Issues.
  • Chapter Five: Communication Direct Westerners Encounter Indirect Indians
  • "When Does 'Yes' Mean Yes?"
  • Case 5‑1: Communicating in India: "Yes or No?"
  • So When Does a "Yes" in India Really Mean Yes?
  • Written Communication
  • Nonverbal Communication
  • "Danish Humor Is a Problem"
  • Chapter Six: Intercultural Leadership Challenges in India
  • Improving Staff Retention
  • Recruiting Staff in the Old Days
  • Communication Issues
  • Criticizing or Correcting Indian Counterparts
  • Tool Kit for Issues Resolution
  • Case 6‑1: The Performance Evaluation
  • Improving Teamwork
  • Building a Shared Culture
  • North-South Divide in India
  • Leveraging the Similarities
  • Summary for Westerners: Indian Expectations and Assumptions about Communicating, Negotiating and Managing
  • Polychronic Time Behavior
  • Relationship Orientation
  • Hierarchies, Status and Caste
  • Verbal Communication
  • Protocol and Etiquette
  • Indian Business Protocol and Social Etiquette for Westerners: Three Quizzes
  • Etiquette in India I: Health versus Etiquette
  • Etiquette in India II: Dealing with Beggars
  • Etiquette in India III: Inviting Indians to Dinner
  • Part Two: Your Life In India
  • Introduction
  • Chapter One: How To Prepare Yourself
  • Taking a Pet
  • Chapter Two: The First Weeks
  • Learning the Language
  • Housing
  • The Housing Contract
  • Chapter Three: Moving Into Your New Home
  • Domestic Help
  • Finding the Right Help
  • Dealing with Your Domestic Help
  • Chapter Four: Settling Your Children
  • Water
  • Schools
  • Discipline
  • Finding a Doctor or Dentist
  • Chapter Five: Culture Shock
  • How to Adjust
  • Learn the Local Language
  • Make New Friends
  • Chapter Six: Parties and Etiquette
  • New Delhi
  • Chennai (Madras)
  • Mumbai (Bombay)
  • The Job of Giving a Party
  • Social Etiquette
  • Chapter Seven: Caste.
  • Chapter Eight: Body Language and Communication
  • Physical Contact
  • The Left Hand
  • Feet
  • Body Space
  • Verbal and Non Verbal Communication
  • Chapter Nine: Beggars and Traveling
  • Travel
  • In Cities
  • Taxis
  • Three-Wheelers
  • Bicycle Rickshaws
  • Subways
  • Motorbikes
  • Traveling Between Cities
  • By Train
  • By Motorbike
  • By Airplane
  • By Car
  • Road Etiquette
  • Chapter Ten: The Diversity Of India
  • Dress
  • Perceptions
  • Last Word
  • Addendum: Background Information
  • Population
  • Languages
  • Weather
  • Historical Summary
  • Aryan Influence
  • Islamic Influence
  • Government And Economy
  • The Economy
  • Religions
  • Hinduism
  • Jainism
  • Buddhism
  • Islam
  • Sikhism
  • Christianity
  • Zoroastrianism
  • Holidays &amp
  • Festivals
  • January
  • February - March
  • March - April
  • April - May
  • May - June
  • June - July
  • July - August
  • August - September
  • September - October
  • October - November
  • November - December
  • Rear Cover.